<?php
if(!defined('OSTCLIENTINC') || !is_object($ticket)) die('Kwaheri rafiki!');
//Please customize the message below to fit your organization speak!
?>
<div style="margin:5px 100px 100px 0;">
    <?php echo Format::htmlchars($ticket->getName()); ?>,<br>
    <p>
     <?php echo $trl->translate('QA_6')?></p>
          
    <?php if($cfg->autoRespONNewTicket()){ ?>
    <p> <?php echo $trl->translate('QA_7')?><b><?php echo $ticket->getEmail(); ?></b>.
        <?php echo $trl->translate('QA_8')?>
    </p>
    <p>
     <?php echo $trl->translate('QA_9')?>.
    </p>
    <?php } ?>
    <p> <?php echo $trl->translate('QA_10')?></p>
</div>
